Thursday, 15 September 2016

Managing cultural differences 5th day

Thursday 15th September 2016

Today I watched a Ted talk on cultural intelligence and I am amazed at how powerful it can be. It seems that cultural intelligence is a good tool for building trust which I find fascinating. I assumed having a cultural intelligence just meant not to call someone out for their race or nationality. It seems that if you can become more flexible (not too flexible) on ideas, people will trust you more.

I then went to my workplace and did a survey of my colleagues on how they were being treated. Given what I had watched prior to conducting these interviews, I was surprised to find that everyone was quite comfortable and were experiencing no major quarrels with each other. It seems the ability to concede and be flexible to others has its benefits in a professional environment, despite how it makes one look. I was a little more surprised to find that culture wasn't a talking point in any of the interviews I conducted. I would've addressed it as one of my questions however I was more interested in if they employees were happy. If they were quarrelling, I probably would've asked if it was culture related and as a result, the topic of managing different cultures never came up.

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